Peace of Mind

Published on 6/11/2020

Karisma Hotels & Resorts’ Luxury Mexico and Caribbean Properties To Begin Phased Reopening Starting June 15

The Gourmet Inclusive Resorts Will Feature New Industry-leading Safety and Well-Being Program

MIAMI (June 10, 2020) – As top leisure travel destinations open their doors again and nonstop flights begin to return, Karisma Hotels & Resorts announced that its portfolio of resorts based in Mexico and the Caribbean will begin to welcome back guests June 15. The resorts, which include the award-winning Nickelodeon Hotels & Resorts Punta Cana and the brand new Margaritaville Island Reserve Riviera Cancun, have seen marked increases in bookings for vacations and weddings at its various luxury properties, 13 of which are luxury oceanfront properties in the Cancun area.

“We’ve seen the number of direct bookings for trips in the next quarter significantly outpace bookings in 2019,” said Bill Linehan, president of Premier Worldwide Marketing, the exclusive worldwide representatives for Karisma Hotels & Resorts. “This shows that travel is coming back gradually but steadily and with even higher demand, which is incredibly important for our Mexico and Caribbean destinations that rely so heavily on tourism.”

In anticipation of the return to travel, Karisma has launched a comprehensive well-being program named Karisma Peace of Mind to ensure guest safety and an unmatched level of service. The program features new health protocols, updated guidelines and industry-leading best practices, including alignment with Delos Well Living’s International WELL Building Institute and Well Living Lab, in conjunction with the Mayo Clinic, with endorsements by Deepak Chopra. The program will be implemented across all Karisma properties, setting a new standard for the hospitality industry. For example, the company is combining holistic well-being options including sound meditations and breathing exercises with 100+ new hygiene and sanitation initiatives, and long-time certifications from the leading independent safety and sustainable organizations: Check Safety First/Cristal International Standards and EarthCheck.

“We hope to give our guests an authentic, upscale setting to restore and relax where they can be free of all worry,” said Linehan. “We’ve worked with world-renowned organizations to institute a comprehensive program that goes beyond cleanliness protocols to deliver a true sense of safety and relaxation for our guests.”

Properties in the Karisma Hotels & Resorts portfolio are slated to welcome guests on the following dates in accordance with government guidance and regulations:

June 15, 2020

  • El Dorado Maroma - Riviera Maya, Mexico
  • Palafitos Overwater Bungalows - Riviera Maya, Mexico
  • Hidden Beach Au Naturel Resort - Riviera Maya, Mexico
  • Generations Riviera Maya - Riviera Maya, Mexico
  • Holiday Villages Montenegro - Montenegro

July 1, 2020

  • El Dorado Royale - Riviera Maya, Mexico
  • El Dorado Casitas Royale - Riviera Maya, Mexico
  • El Dorado Seaside - Riviera Maya, Mexico
  • Margaritaville Island Reserve Riviera Cancun - Riviera Maya, Mexico
  • Azul Beach Riviera Cancun - Riviera Maya, Mexico
  • Azul Beach Negril - Negril, Jamaica
  • El Cielo Winery & Resort - Baja California, Mexico

July 15, 2020

  • Nickelodeon Hotels & Resorts Punta Cana - Punta Cana, Dominican Republic

Aug. 1, 2020

  • Allure Chocolat - Cartagena, Colombia

Now until June 30, Karisma Hotels & Resorts is offering flexible bookings of future, refundable stays at up to 77 percent off with a $500 resort credit. For more information, please visit

About Karisma Hotels & Resorts

Karisma Hotels & Resorts is an award-winning luxury hotel collection that owns and manages an impressive portfolio of properties in Latin America, the Caribbean and Europe. Property brands include Margaritaville Island Reserve by Karisma; El Dorado Spa Resorts by Karisma; Azul Beach Resorts by Karisma; Generations Resorts by Karisma; Karisma Villas; Allure Hotels by Karisma; Hidden Beach Resort by Karisma; Nickelodeon Hotels & Resorts; Sensatori Resorts; Sensimar Resorts; and Karisma Hotels Adriatic. Properties have been honored with the industry’s top accolades including Conde Nast Traveler’s “Top 100 Hotels in the World,” Conde Nast Traveler’s “Top 30 Hotels in Cancun,” TripAdvisor® Traveler’s Choice “Best Hotels for Romance,” and AAA’s “Five Diamond Award” and “Four Diamond Award.” Karisma Hotels & Resorts is committed to employee and community support while delivering authentic experiences to guests, receiving worldwide recognition for its compassionate and creative approach to hospitality management and product innovations.

Media Contact:

Shayna Alston