All Karisma Hotels & Resorts in the Riviera Maya region of Mexico, the Dominican Republic and Jamaica offer on-site COVID-19 antigen and PCR testing options for guests at a reduced rate. We guarantee 24-hour antigen test results for travelers who need a test to return to their home country from Mexico, Jamaica or Dominican Republic.
As of June 12, 2022, CDC will no longer require air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight. For more information, see https://www.cdc.gov/quarantine/fr-proof-negative-test.html
Riviera Maya, Mexico | Negril, Jamaica | Punta Cana, Dominican Republic |
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$21 USD | $24 USD | $37 USD |
Riviera Maya, Mexico | Negril, Jamaica | Punta Cana, Dominican Republic |
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$66 USD | $92 USD | $81 USD |
If a guest’s test results are positive, quarantine accommodations will be provided at a 50% discount from current rates at time of travel. Arrangements and payment can be made directly on-site at the resorts. This rate will be extended until a doctor certifies clearance for travel with a negative test result, for a maximum stay not to exceed 14- nights.
Policies are subject to be reviewed and changed according COVID-19 protocol updates.
Visit the CDC's website for more information on the latest requirements for U.S. residents, and check Karisma Peace of Mind for FAQs and updates.
A vacation should be a respite from the rest of the world. That’s why we have introduced our Peace of Mind™ initiative — our promise to our guests that all areas of the property are cleaned and made safe to the highest standards. We take your health and welfare very seriously and have implemented the following:
We’ve partnered with leading health and wellness organizations to elevate our cleaning protocols so our guests can enjoy total peace of mind every stay.
Our sanitizing protocols go far beyond deep cleaning. They include ultra-violet sanitization, temperature monitoring thermal camera technology, formula steaming and fogging and germ-free service applications. Guest cleanliness tools include hand sanitizing wipes, guest sanitizing kits, masks, alcohol, and social distancing guidelines at restaurants, bars, pools, elevators and other public spaces.
All guest rooms and suites are deep cleaned and then sealed exclusively for you. Stay Well ™ rooms include advanced air purification systems and other wellness features and therapies that address sleep (specialty bedding, lighting and water treatment such as vitamin C infused water).
Gourmet Inclusive means the finest ingredients made-to-order with peace of mind quality. Grown in our very own greenhouses or locally sourced with the highest quality standards. New F&B apps for reservations, menus and ordering. Contactless room service and personalized mini bar service also available.
New sanitizing protocols go far beyond deep cleaning. They now include ultra-violet sanitization, temperature monitoring thermal camera technology, formula steaming and fogging and germ-free service applications. Guest cleanliness tools include hand sanitizing wipes, guest sanitizing kits, masks, alcohol, and social distancing guidelines at restaurants, bars, pools, elevators and other public spaces.
Energy conservation goes beyond preservation of natural resources. At Karisma we take environmental responsibility to new heights with solar energy, oceanic and wildlife preservation. The Karisma Fundación strongly supports community service and assists employees in their hardships.
SERVE Throughout the COVID 19 pandemic, Karisma retained our employees to continue to provide the finest professional service and to demonstrate our commitment to our loyal staff.
*Updated June 2022