Concierge Services | Nickelodeon™ Hotels & Resorts Riviera Maya

Team Nick, Nickelodeon™ Concierge & More

You never have to lift a finger while you’re enjoying the Karisma Gourmet Inclusive® Experience. Private Butlers and the Nickelodeon™ Concierge cater to your whims, from making reservations at Good Burger™ to booking a family Sliming. At Nickelodeon™ Place, Team Nick does more than entertain. They make sure the vibe is always lively and friendly. Bringing the baby? Travel light knowing we have your baby gear covered, including cribs, strollers, baby food and more.

Team Nick!

Team Nick is in charge of making sure every moment of your stay at this top-rated Riviera Maya beach resort is filled with fun, unforgettable experiences. They’re the ones behind all the shows, games, and exciting surprises that await during your stay.

Nick Concierge

If you need help planning out the perfect itinerary for your all-inclusive family vacation in Riviera Maya, Mexico, we’ve got your back. Our Nick Concierge acts as a personal vacation planner, giving you the inside scoop on all the best things to see and do throughout the resort and the surrounding area. From dinner reservations to one-of-a-kind tours and excursions, consider this your expert in making memories.

Karisma app

Download the Karisma app for a totally touch-free experience during your all-inclusive family vacation in Riviera Maya, Mexico. It serves as your direct link to our Concierge, unlocks all of our restaurants’ menus, and showcases activity schedules and all kinds of helpful information. You can even use it to book spa treatments and experiences.

Toddler Inclusive Amenities

If you’re traveling with babies and toddlers, few family-friendly resorts in Riviera Maya come close to Nick. Our Gourmet Inclusive® Experience also extends to toddlers and babies. That means you’ll find everything you need to pamper your little one while you enjoy your stay in paradise. Here are just some of the amenities you can take advantage of :

Baby food
Bath monitors
Baby bottle warmers
Cribs
Pack n’ Plays
Strollers
Certified Babysitters (at additional cost)

Personalized Service

Team Nick, Nickelodeon™ Concierge & More

Team Nick!

Nick Concierge

Karisma app

Toddler Inclusive Amenities