FIRST HOTEL GROUP TO OFFER AUTISM CONCIERGE

Neurodivergent & Sensory-Friendly hotels

We believe every guest deserves to experience vacation in a way that feels comfortable, supported, and enjoyable. 

Across our resorts, we’ve introduced specialized programs and certifications designed to better serve neurodivergent, autistic, and sensory-sensitive guests. While each initiative has a different focus, they all share the same goal: creating more inclusive experiences for every family. 

Available at participating Karisma Hotels & Resorts 

Our Autism Double-Checked (ADC) certified resorts have completed an independent review of autism-friendly accommodations, guest touchpoints, and operational practices to help create a more welcoming stay for autistic guests and their families.

From pre-arrival planning to on-property experiences, participating resorts are committed to offering thoughtful accommodations that help reduce stress and increase comfort throughout your vacation.
 

Autism Double-Checked (ADC) was created to prepare the travel industry to assist guests with autism through industry-specific and job-specific training for all public-facing staff. It assists the autism community to be confident in selecting travel opportunities that best fit their needs.

For more comprehensive details regarding the Autism Double-Checked program, visit www.AutismChecked.com.

Available exclusively at Aqua Nick® Riviera Maya

Aqua Nick Riviera Maya has been designated a Certified Autism Center™ (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES). As part of this designation, guest-facing team members have completed specialized training focused on best practices for supporting autistic and sensory-sensitive individuals, helping provide more confident, informed, and personalized service. The certification is designed to enhance the guest experience through greater understanding, communication, and support for neurodivergent visitors.

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