Karisma Hotels & Resorts Honored With Delta Vacations 2020 Quality Assurance Awards

Five Luxury All-Inclusive Properties Receive Top Industry Award for Outstanding Customer Service

MIAMI (Dec. 1, 2020) Karisma Hotels & Resorts, the award-winning luxury hotel collection with properties throughout Mexico and the Caribbean, announced that five resorts within its portfolio have been honored with the 2020 Quality Assurance Award by Delta Vacations. The properties honored within this elite group of global travel partners include El Dorado Royale, by Karisma; El Dorado Casitas Royale, by Karisma; El Dorado Maroma, by Karisma; El Dorado Seaside Suites, by Karisma; and Nickelodeon Hotels & Resorts Punta Cana.

The Quality Assurance Awards recognize the best of Delta Vacations’ more than 5,000 partner hotels, destination management companies and rental car agencies across the globe. The award is given to a select few of those partners that consistently deliver outstanding quality and customer experiences to their customers.

“Karisma Hotels & Resorts is incredibly proud to be recognized by Delta Vacations as among the best of the best in quality and customer service,” said Marilyn Cairo, vice president of sales for Premier Worldwide Marketing, the exclusive worldwide representatives for Karisma Hotels & Resorts. “These awards recognize and highlight Karisma’s newly reimagined luxury travel experience, consisting of our renowned World-Class Gourmet Inclusive dining, authentic amenities and unmatched service in the world’s most desirable vacation destinations.”

News of the win is the latest among several recent awards, praise and recognition for Karisma Hotels & Resorts, which launched its industry-leading guest wellbeing initiative Peace of Mind earlier this year. Eleven properties within Karisma’s portfolio were honored by TripAdvisor’s 2020 Travelers’ Choice Awards, while seven different resort properties were nominated in this year’s Conde Nast Traveler Readers’ Choice Awards. Karisma Hotels & Resorts was also named fourth on a list of “Best All-Inclusive Resort Brands” in Global Traveler’s 2020 Leisure Lifestyle Awards.

For more information about Karisma Hotels & Resorts and its recognized brands and properties, please visit karismahotels.com.

About Karisma Hotels & Resorts

Karisma Hotels & Resorts is an award-winning luxury hotel collection that owns and manages an impressive portfolio of properties in Latin America, the Caribbean and Europe. Property brands include Margaritaville Island Reserve by Karisma; El Dorado Spa Resorts by Karisma; Azul Beach Resorts by Karisma; Generations Resorts by Karisma; Karisma Villas; Allure Hotels by Karisma; Hidden Beach Resort by Karisma; Nickelodeon Hotels & Resorts; Sensatori Resorts; Sensimar Resorts; and Karisma Hotels Adriatic. Properties have been honored with the industry’s top accolades including Conde Nast Traveler’s “Top 100 Hotels in the World,” Conde Nast Traveler’s “Top 30 Hotels in Cancun,” TripAdvisor® Traveler’s Choice “Best Hotels for Romance,” and AAA’s “Five Diamond Award” and “Four Diamond Award.” Karisma Hotels & Resorts is committed to employee and community support while delivering authentic experiences to guests, receiving worldwide recognition for its compassionate and creative approach to hospitality management and product innovations.  

About Delta Vacations

Delta Vacations, the official vacation provider of Delta Air Lines (NYSE: DAL), offers travel agents convenient, one-stop shopping for vacation packages that bundle flights aboard Delta and its strategic partners – Air France, KLM, Alitalia, Aeromexico and Virgin Atlantic – with stays at more than 5,000 hotels and resorts in more than 300 of the world’s top leisure destinations. Delta Vacations also offers rental cars and hundreds of exciting activities, tours and excursions that can be added to vacation packages. Delta Vacations has earned numerous industry awards including Travel Weekly Readers Choice Awards. Delta Vacations is a Delta Air Lines Company. Customers can find more information about vacation offerings at delta.com/vacations, or by calling 1-800-800-1504.

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