Your Karisma Gourmet Inclusive® Experience

At Generations Riviera Maya Resort, there's no limit to how far we'll go to make your visit an experience you'll never forget.

Families can relax knowing that their little ones are in good hands with our certified team of professionals,we’ve raised guest service to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or room service 24 hrs, our dedicated staff and concierges are here to make it happen.

  • 24-hour room service including a variety of in-room dining cuisine options
  • Accomodations as selected
  • All gourmet meals and specialty bites
  • All taxes and gratuities
  • Award winning wine list to complement our gourmet cuisine
  • Baby amenities (delivered upon request)
  • Concierge Service from 8:00 am to 5:00 pm
  • Daily and nightly activity programs
  • Eko Kids Club (4-12 years old)
  • Kids menu
  • Library & reading area in the Family Lounge
  • Snorkeling and kayak equipment
  • Unlimited alcoholic and non-alcoholic beverages from a selection of local and international premium brands
  • Unlimited free national and international phone calls
  • Valet parking
  • Welcome glass of sparkling wine or non-alcoholic beverage
  • Wireless Internet

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn't enough, Generations Riviera Maya boasts ten swimming pools including an exclusive Kids Club pool (4 - 12 years old).

Pool Name Length (ft/m) Width (ft/m) Depth (ft/m) Hours of Operation
Main Pool 452.7/138 32.8/10


8 am - 8 pm

Infinity Pool 124.6/38 32.8/10


8 am - 8 pm

Kids Pool




8 am - 8 pm

Other Services & Amenities

In addition to the Karisma Gourmet Inclusive® Experience at Generations Riviera Maya Resort, enjoy these services and amenities at an additional cost:

  • Beachfront chapel to reserve for your wedding
  • Car rental & limousine service

  • Currency exchange

  • Gift shop

  • International wine selection from our cellar

  • Laundry service

  • Náay Spa

  • Romantic candlelight or family dinners on the beach

  • Private yoga instructor
  • Tour desk with scuba diving trips, certification, rental equipment and deep sea fishing

  • Sky wedding location

  • Special wedding, honeymoon and anniversary packages

  • Starbucks® coffee

  • Tennis pro

  • Tours and excursions

  • Babysitting