Your Karisma Gourmet Inclusive® Experience

At El Dorado Maroma, there's no limit to how far we'll go to make your visit an experience you'll never forget.

From a champagne toast upon arrival to your final farewell, we’re committed to making your visit an experience you’ll always treasure. That’s why you’ll find chefs who go out of their way to accommodate any food preferences and allergies, and bartenders who remember your favorite cocktail. It’s why there are butlers on the beach. And a vast array of concierge services. If there’s anything we can possibly do to make your vacation exceptional, please don’t hesitate to ask.

  • 24-hour room service including a variety of in-room dining cuisine options
  • Accomodations as selected with nightly turn-down service
  • All gourmet meals and specialty bites
  • All taxes and gratuities
  • Award winning wine list to complement our gourmet cuisine
  • Beach and pool butler service
  • Daily and nightly activity programs
  • Fitness center
  • International calls

  • Minibar with beer, water and soft drinks refilled daily
  • Non-motorized water sports: kayaks and paddle boards
  • Personal concierge service
  • Shopping tours to Playa del Carmen (limited seats)
  • Unlimited alcoholic and non-alcoholic beverages from a selection of local and international premium brands
  • Welcome glass of sparkling wine
  • Wireless Internet


Life at El Dorado Maroma is largely centered around the warm turquoise waters and velvet sand of one of world's top ten beaches. But if an ice cold drink at a swim-up bar is more your speed, the resort offers two sparkling, freshwater swimming pools.

Pool Name Length ft/m Width ft/m Depth ft/m Hours of Operation Swim-Up Bar
Mio 95/29 50/15 4.2/1.3 8 am - 8 pm
Bar 24 49/15 20/6 4/1.2 8 am - 8 pm
Luxury 16/5 39/12 3.6/11 8 am - 8 pm
Presidentials 10/3 9/3 4/1.2 8 am - 8 pm
Chakay Pool 88/27 15/4 4.3/1.3 8 am - 8 pm
Five Bedroom Villa Pool 26/8 18/5 4.3/1.3 8 am - 8 pm


In addition to the Karisma Gourmet Inclusive® Experience at El Dorado Maroma, enjoy these services and amenities at an additional cost:

  • Car rental
  • Currency exchange
  • Deep sea fishing
  • Fresh lobster
  • Gift shop
  • International wine selection from our cellar
  • Laundry and dry cleaning services
  • Medical service available 24 hours
  • Motorized water sports available at Marine Adventures (located next door)
  • Romantic dinner on the beach
  • Sauna and steam baths at the spa
  • Scuba diving trips, certification and rental equipment
  • Spa services
  • Special wedding, honeymoon and anniversary packages
  • Starbucks® coffee
  • Tours and excursions