Karisma Villas Rates & Policies

Rates

Azul Villa Carola Rack Rates 2018-2019

Maximum occupancy: 12 Adults & 2 Children or Teens

Please note: During Week Category A, check in will be Saturday on a 7 night minimum stay. If there is any extraordinary situation, please contact Mr. Paulino Núñez pnunez@karismamexico.com

Please note: During Week Category B, there are no restrictions on when check-in should be as long as minimum night requirements are met and the stay does not overlap into Week Category A.

Rates include 14% tax and 5% service fee
Rates are in USD per night.
Additional pax rate is per person, per night (regardless of age).

Children Rates:
Up to 3 years of age: welcome free of charge
Ages 3 – 13: 50% discount based on Additional Pax rate

Included in Gourmet Inclusive® Package:

  • 24 hour Majordomo service
  • Pre-arrival service by butler
  • Personalized al fresco check in/out
  • Wireless internet connection
  • Full access to 4 Diamond AAA Gourmet Inclusive® Experience Azul Beach Resort Riviera Maya
  • A la carte restaurants and bars
  • Kids club sponsored by Nickelodeon
  • Fitness center from 7:00 AM – 8:00 PM
  • Non-motorized water sports: kayaks, snorkeling gear, boogie boards, and hobby cat
  • Once daily restocked beverage fridge with house wine, soft drinks, water, and beer
  • 24-hour room service
  • Daily activities: beach volleyball, soccer, dance classes, and Spanish classes
  • Nightly entertainment at Azul Beach Resort Riviera Maya
  • Access to Azul Beach Resort Riviera Maya’s weekly fresh fish market, barbeque on the beach, beach burger, taco party, and gourmet paella lunch events
  • Private Beach Butlers
  • Beachfront swimming pool and Jacuzzi®
  • Welcome glass of sparkling wine and fresh scented towels
  • Daily turn down service
  • Daily maid service
  • High tech security system including cameras & surveillance circuit
  • Darts, wii console, board games, volleyball, soccer ball, frisbee, paddleball set, badminton set, water guns, DVD library, ping pong table, and pool floats
  • Daily newspaper: USA Today
  • IPOD pre-loaded with a variety of music
  • Surround sound system
  • Baby and children essentials such as: strollers, cribs, baby milk heaters, bottle sterilizers, baby stepping stool, and baby bathrobe
  • King-sized beach day beds
  • Lounge chairs: in pool area and beach
  • Roll-away barbeque gas grill
  • Exterior Italian rustic style pizza/bread oven
  • Laundry room (self use): Includes iron and ironing board, washer/dryer, and detergent
  • Roll-away beds

Royal Gourmet Inclusive® Experience P/P P/N Supplement $175 Included Package:

  • All inclusions from the Gourmet Inclusive® Experience
  • Premium full bar including a wide range of International and Domestic liquors, spirits, etc. (in- Villa)
  • Private chef included three meals per day
  • Exclusive lobster candlelight dinner at Sky Aqua Pier for 12 guests
  • One in-Villa themed party with DJ
  • Round-trip non-stop limo service for up to 12 people
  • Aromatherapy menu
  • Pillow menu
  • L'Occitane amenities in each bathroom
  • Luxurious monogrammed bathrobes for all guests
  • Lifestyle magazines on arrival
  • Daily preferred newspaper delivered by Majordomo

Policy

Azul Villa Carola works on request and availability basis. A reservation is not confirmed unless a confirmation notice has been issued by our reservations department.

All reservations must be made through:

All quotes, availability and contract request must be directed to our Groups Department at:
Email: Groupsreservations@karismahotels.com
USA Direct: (786) 497-5745
Tel: (809) 687-2929 ext. 254

Gourmet Inclusive® Experience Terms
All members in the group must be on the same package at all times.
For the comfort of our guests, the Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
For the comfort of our guests, the Royal Gourmet Inclusive® Experience plan may be pre-purchased at time of original booking.
Guests with a booked and confirmed Gourmet Inclusive® package cannot change their package once on property.

Cancellations and No Shows:

Cancellation Policy for (A) weeks:
Tour Operator shall give Azul Villa Carola prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 120 days prior to arrival will be charged the equivalence of 1 night stay.
Cancellations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay.
Cancellations submitted 60 days prior to arrival will be charged for the full stay.

Cancellation Policy for (B) weeks:
Tour Operator shall give Azul Villa Carola prompt written notice of all cancelled reservations. Cancellation charges are as follows:
Cancellations submitted 60 days prior to arrival will be charged 50% of total.
Cancellations submitted 45 days prior to arrival will be charged 100% of total.

No Shows
Cancellation policy will apply accordingly.

Payment Terms: Penalty within these 15 days.
Payment for (A) weeks: Full payment must be issued 120 days prior to arrival.
Payment for (B) weeks: Full payment must be issued 60 days prior to arrival.
Payment must be made in US dollars and must indicate: Client name, Villa's confirmation number, arrival date, departure date, and number of guests.

Late Arrivals
If guest do not arrive on the confirmed arrival date, guest will need to inform the hotel of their new arrival date and will be entitled to the remaining nights in the reservation. Additional nights will be considered as a new booking, standard rates and conditions apply.

Contracted Rates
Tour Operator cannot sell, promote, or advertise prices below the contracted rack rates stated in this agreement. Failure to do so allows us to terminate this agreement at any time.

Damage Deposit
A $3,500 damage deposit is required for approval upon arrival of the guest. The damage deposit will be released upon the guest's check out.