A vacation should be a respite from the rest of the world. That’s why we have introduced our Peace of Mind™ initiative — our promise to our guests that all areas of the property are cleaned and made safe to the highest standards. We take your health and welfare very seriously and have implemented the following:
All Karisma Hotels & Resorts in the Riviera Maya region of Mexico, the Dominican Republic and Jamaica offer on-site covid-19 antigen and PCR testing options for guests at a reduced rate. Antigen testing is provided at an at-cost rate of $25 in Riviera Maya, Mexico, $31 in Negril, Jamaica, and $37 in Punta Cana, Dominican Republic. PCR testing is provided at an at-cost rate of $132 in Riviera Maya, Mexico, $140 in Negril, Jamaica, and $81 in Punta Cana, Dominican Republic.
If a guest’s test results are positive, quarantine accommodations will be provided at a 50% discount from current rates at time of travel. Arrangements and payment can be made directly on-site at the resorts. This rate will be extended until a doctor certifies clearance for travel with a negative test result, for a maximum stay not to exceed 14- nights.
Policies are subject to be reviewed and changed according covid-19 protocol updates.
Visit the CDC's website for more information on the requirements for U.S. residents, and check Karisma Peace of Mind for FAQs and updates.
We’ve partnered with leading health and wellness organizations to elevate our cleaning protocols so our guests can enjoy total peace of mind every stay.