Experience All the Ways to Unwind at Azul Beach Resort Riviera Maya

Your Karisma Gourmet Inclusive® Experience

At Azul Beach Resort Riviera Maya, there's no limit to how far we'll go to make your visit an experience you'll never forget.

From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen. When you stay with Azul Beach Resort Riviera Maya, the following services and amenities are always included.

  • 24-hour room service including a variety of in-room dining cuisine options
  • Accomodations as selected
  • All gourmet meals and specialty bites
  • All taxes and gratuities
  • Award winning wine list to complement our gourmet cuisine
  • Baby amenities (delivered upon request)
  • Daily and nightly activity programs
  • Fitness center
  • Hospitality desk
  • International calls
  • Kids Club
  • Minibar with beer, water and soft drinks refilled daily
  • Nickelodeon character meet and greets, and photo ops
  • Non-motorized water sports and equipment
  • Personal concierge service
  • Personalized check in with a scented towel and a welcome glass of sparkling wine for adults and a Slime smoothie for the kids
  • Sommelier
  • Unlimited alcoholic and non-alcoholic beverages from a selection of local and international premium brands
  • Valet parking
  • Welcome glass of sparkling wine or non-alcoholic beverage
  • Wireless Internet

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn't enough, Azul Beach Resort Riviera Maya boasts four swimming pools including an exclusive kids club pool (4 - 12 years old) plus a lazy river swimming pool that winds its way throughout the property.

Pool NameLength ft/mWidth ft/mDepth ft/mHours of OperationSwim-Up Bar
Aquanox172.2/52.5N/A4.4/1.38 am - 8 pm
Chil98.4/30N/A4.4/1.38 am - 8 pm
Jacuzzi Relax16.4/5N/A1.6/0.58 am - 8 pm
Lounge420/128N/A3.9/1.28 am - 8 pm
Pool Bar335/102N/A3.9/1.28 am - 8 pm

Other Services and Amenities

In addition to the Karisma Gourmet Inclusive® Experience at Azul Beach Resort Riviera Maya, enjoy these services and amenities at an additional cost:

  • ATM
  • Car rental and limousine service
  • Certified babysitting services
  • Currency exchange
  • Deep sea fishing
  • Family or couples dinners on the beach
  • Gift shop
  • Golf at a nearby course
  • International wine selection from our cellar including Jackson Family Wines
  • Laundry and dry cleaning services
  • Medical service available 24 hours
  • Nickelodeon character breakfasts
  • Nickelodeon private birthday parties, slimings and events
  • Professional photography services
  • Scuba diving trips, certification and rental equipment
  • Transportation to Cancun and Playa del Carmen
  • Snorkeling tours
  • Spa services
  • Special wedding, honeymoon and anniversary packages
  • Starbucks® coffee
  • Tours and excursions

Karisma Hotels & Resorts®

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