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At The Fives Azul Beach Resort Playa del Carmen, by Karisma, there's no limit to how far we'll go to make your visit an experience you'll never forget. From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen. All you have to do is ask.

From a welcoming champagne toast upon arrival, to 3 AM ice cream cravings, and every single moment in between, our dedicated staff of personal butlers and concierges is here to make your every wish a reality.

Karisma Gourmet Inclusive® Experience Features

  • Welcome glass of sparkling wine
  • 24-hour room service
  • All meals at your choice of restaurants
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Alcoholic and non-alcoholic beverages
  • Complimentary Wi-Fi
  • Free International calls
  • Kids club (4 - 12 years)
  • Teens club (13 - 17 years)
  • Fitness center
  • Kids menu
  • Snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Daily and special nightly entertainment
  • Baby amenities: Cribs, bottle warmers, baby bottle, sterilizers, baby baths, changers, strollers, bathrobes, pack n' plays, baby monitors and high chairs

* Contact your concierge for any further questions. *Contact concierge for questions.

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn't enough, The Fives Azul Beach Resort Playa del Carmen boasts five swimming pools including lazy river swimming pools that wind their way throughout the property and an exclusive kids club pool (4 - 12 years old).

As if having a breathtaking Caribbean beachfront wasn't enough, The Fives Azul Beach Resort Playa del Carmen boasts five swimming pools including lazy river swimming pools winding throughout the property and an exclusive kids club pool (4-12 yrs old).

Pools Length
ft/m
Width
ft/m
Depth
ft/m
Hours of
Operation
Swim-Up
Bar
Infinity 72/22 N/A 4.2/1.3 8 am - 8 pm
Lizards 564/172 N/A 4.6/1.4 8 am - 8 pm
Palmas 295/90 N/A 4.6/1.4 8 am - 8 pm
Essence Section
- between Villa 15 & 16
164/50 N/A 4.6/1.4 8 am - 8 pm -
Poolside grill (Villa 16) 253/77 N/A 4.6/1.4 8 am - 8 pm -
Azulitos 16/5 N/A 1.3/04 8 am - 8 pm

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost: