Welcome to family-friendly luxury BRING THE FAMILY.
TOGETHER.


OPRE-ARRIVAL FORM




We are delighted that you have selected Generations Riviera Maya, by Karisma for your vacation. In preparation of your visit we kindly ask that you take a few moments to answer the questions below so we may better care for your needs upon arrival.


For more information about Generations Riviera Maya, by Karisma visit our home page.


Gourmet Inclusive



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TRAVEL AGENT OR PREFERRED CONTACT





Is this your first visit to our Resort?



GOURMET INCLUSIVE® EXPERIENCE


Do you have any food allergies?




Do you have a preferred pillow?


MEMORY FOAM: This pillow is sensitive to pressure and heat, made to respond to body weight and temperature. These characteristics give it an incomparable comfort and provides other health benefits. At the same time, it provides uniform body support, diminishing pressure.


LE PLUME: This synthetic feather pillow offers a real feather sensation, free of allergies and odors. Its exclusive and innovating fibers are the perfect substitute for goose feathers. Thanks to its 100% cotton fiber cover, it stays fresh all night long.


GEL PILLOW: The ultra soft fibers give an incomparable comfort and the feeling of resting over the clouds. Thanks to its 100% cotton fiber cover, it stays fresh all night long - a hypoallergenic and odor free pillow.


PILLOW FIRM: This pillow perfectly adapts to the head weight and movement during sleep. The use of this pillow ensures the perfect alignment of the head,body and spine.


SMART PILLOW: Unlike traditional pillows, this pillow changes its shape and support adapting itself to any position during the night. The result is a comfortable and healthy sleep. The spring air pillow has an independent support system that allows air circulation, maintaining an optimal temperature and avoiding accumulated heat in the head area.


RELAX: This is the perfect pillow for achieving full relaxation. Its natural components such as aromatic herbs and seeds, will provide a delightful aromatherapy session while sleeping, ensuring comfort all night long.




GOURMET INCLUSIVE EXPERIENCE® AROMATHERAPY


Do you have a preferred aroma?


IN YOUR ROOM

FIRE: Refreshing and energizing (Mix of cinnamon, orange, myrrh, incense and clove)


AIR: Vibrant and energetic (Mix of sandalwood, lotus, ylang ylang and geranium)


EARTH: Fortifying and comfortable (Mix of vetiver, lime and green tea)


WATER: Relaxing and comfortable (Mix of maracuya, lily, lavender and white tea)


SENSUAL: Exotic and vibrant




Do you have a preferred linen scent?


LINEN SCENT

CHAMMOMILE: Relaxing, prevents insomnia and fatigue


LAVENDER-VANILLA: Vitality and joy




CHILDREN'S PREFERENCES



What are the amenities you require to ensure your child's comfort?



NAAY SPA®



Enjoy welcome respite. Revive your senses at our Naay SPA. Please select from the services that you would be interested in receiving more information on:



OPTIONAL SERVICES
(Not included in your package)


PERSONAL BABYSITTER

For after hours childcare you can hire the services of a personal babysitter for a fee, would you like to book this in advance?


OFFSITE ACTIVITIES & EXCURSIONS

Would you like us to coordinate any of the following activities for you?





Are you celebrating a special occasion?




Is there anything else you would like us to know in order to enhance your stay with us?