At Azul Beach Resort Sensatori Mexico by Karisma, there’s no limit to how far we’ll go to make your visit an experience you’ll never forget. From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen.

Karisma Gourmet Inclusive® Experience Features

  • Welcome glass of sparkling wine
  • Accommodations as selected
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • All meals and specialty snacks
  • Complimentary Wi-Fi
  • Free International calls
  • Daily activities program
  • Azulitos program
  • Playhouse
  • Kayaks
  • Scuba diving clinics in the pool
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance and cooking classes
  • Fitness center
  • Special nightly entertainment, shows and live music
  • Two tennis courts, racquets and balls
  • Cribs, bottle warmers, sterilizers, baby baths, changers, strollers, bathrobes, baby sleepers, diaper genie, baby monitor, high chair, pack n' plays
  • All taxes and gratuities
  • Gerber Baby Food is available in all restaurants and with room service.
* Contact your concierge for any further questions.

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn’t enough, Azul Beach Resort Sensatori Mexico boasts three free-form swimming pools including an exclusive kids club pool (4 - 12 years old) plus a lazy river swimming pool that winds its way throughout the property.
Pools Length
Hours of
Wave Bar N/A N/A 4.6/1.4 7 am - 7 pm
Splash Park N/A N/A 2.8/.85 8 am - 7 pm -
Zavaz N/A N/A 4.6/1.3 7 am - 7 pm
Zocalo N/A N/A 10/3 7 am - 7 pm

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

  • Tours
  • Scuba diving trips, certification, rental equipment and deep-sea fishing
  • Spa services
  • Romantic or family dinners on the beach
  • Family and friends vacation planner
  • Special wedding & honeymoon packages
  • Car rental & limousine service
  • Shuttle transportation to Cancun and Playa del Carmen
  • Arcade in teen’s club
  • DVD Menu
  • International wine selection from our cellar
  • Babysitting services
  • Fax
  • Money exchange
  • Laundry & dry cleaning services
  • Jewelry & gift shop
  • Photo service
  • 24-hour medical service
  • Athens Clue – Escape Game
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