At El Dorado Seaside Suites, by Karisma our greatest pleasure comes from making your visit to Riviera Maya a truly memorable experience. Whether you’re requesting a special meal from our world-class chefs, ordering off the menu at the bar, unwinding in the spa, or seeking a recommendation for places to visit offsite, from the bellman at the entrance to our 24-hour concierge, everyone is here to help.

Karisma Gourmet Inclusive® Experience Features

  • Welcome glass of sparkling wine upon arrival
  • Accommodations as selected
  • All gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Complimentary Wi-Fi
  • Free International calls
  • Non-motorized watersports: kayaks and snorkeling gear
  • Daily activity program, live music and nightly entertainment
  • Beach towel service
  • Scuba diving clinics in the pool
  • Hard surface tennis court, rackets and balls provided free of charge at the front desk
  • Fitness center
  • Use of sauna and steam bath at the spa
  • 24-hour room service
  • All taxes and gratuities

* Contact your concierge for any further questions.

Swimming Pools

El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
Pools Length
Hours of
Cotorros* 23/7 108/33 5/1.6 8 am - 6 pm  
Arrecifes 31/9 128/39 5/1 8 am - 6 pm
Colibri** 16/5 272/83 4.3/1.3 8 am - 6 pm
Gaviotas** 15/4 33/10 7/2 8 am - 6 pm

*Features a jacuzzi
**Features a lazy river

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

  • Candlelight dinner from 6.30 pm to 9:00 pm
  • Fresh lobster
  • International wine selection from our cellar
  • Náay Spa
  • Tours
  • Scuba diving trips, certification, rental equipment and deep sea fishing
  • Car rental
  • Special wedding, honeymoon and anniversary packages
  • Fax
  • Laundry service
  • Money exchange
  • Gift shop & jewelry store
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